Heritance Tea Factory Hotel - Nuwara Eliya

Kandapola,, Nuwara Eliya, Sri Lanka  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritance Tea Factory Hotel - Nuwara Eliya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Jogging track

Hiking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Overview

Heritance Tea Factory Hotel is a tranquil 4-star property placed next to Gregory Lake, Sri Bhakta Hanuman Temple and Sita Temple. Operating in Nuwara Eliya since 1996, this hotel features colonial architecture and modern comforts.

The city center is 6 km away from the hotel.

The hotel offers unique location close to gardens and lakes.

Heritance Tea Factory Hotel lies within 25 minutes’ drive to Mawella Lagoon airport.

Rooms

Staying in one of the hotel’s 57 luxury rooms, guests will enjoy a panoramic view over the sea and make use of an in-room safe, satellite TV, a minibar, a dressing table and climate control. They offer en suite bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

The hotel features an 24-hour restaurant serving European cuisine.

Services

There are bicycles and cars for rent on site.

Relax

An outdoor swimming pool and a golf course are available for guests' enjoyment. A gym and a jogging track are provided on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   5.  Number of rooms:   57.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Hiking
  • Golf course
  • Billiards/Pool tables
  • Jogging track
  • Fitness center
  • Table tennis
  • Mini golf

Services

  • Airport shuttle
  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Full board
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Massage
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Dressing area
  • Terrace
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Radio

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Kandapola,, Nuwara Eliya, Sri Lanka

Get directions
City Center
  • Nuwara Eliya
    3.2 mi
Airports
  • Mawella Lagoon (DIW)
    12.7 mi
  • Mattala Rajapaksa (HRI)
    60.3 mi
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge

Rooms and availability

Heritance Tea Factory Standard Double RoomHeritance Tea Factory Standard Double RoomHeritance Tea Factory Standard Double Room
Standard Double Room
Bed type: Double bed
Check Prices
  • Air conditioning
— Less information+ More information

Standard Room

Room facilities
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    • Air conditioning
    — Less information+ More information

    Standard Triple

    Room facilities
      Heritance Tea Factory Superior Double RoomHeritance Tea Factory Superior Double RoomHeritance Tea Factory Superior Double Room
      Superior Double Room
      Bed type: Double bed or Twin beds or King-size bed
      Size: 205 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      DOUBLE SUPERIOR

      Room facilities
        Heritance Tea Factory Superior SuiteHeritance Tea Factory Superior Suite Hotel informationHeritance Tea Factory Superior Suite Hotel information
        Superior Suite
        Bed type: 2 Single beds
        Size: 205 sq. feet
        Check Prices
        • Private bathroom
        — Less information+ More information

        Located in the Hether Sett and Randingale wings, rooms come with a minibar, cable TV and en suite bathroom with a bathtub and rain shower.

        Room facilities
          Heritance Tea Factory Executive Deluxe Executive Floor Double RoomHeritance Tea Factory Executive Deluxe Executive Floor Double RoomHeritance Tea Factory Executive Deluxe Executive Floor Double Room
          Executive Deluxe Executive Floor Double Room
          Bed type: Double bed
          Check Prices
          — Less information+ More information

          Executive Floor Deluxe - Full Board

          Heritance Tea Factory Deluxe Executive Floor Double RoomHeritance Tea Factory Deluxe Executive Floor Double RoomHeritance Tea Factory Deluxe Executive Floor Double Room
          Deluxe Executive Floor Double Room
          Bed type: Double bed
          Size: 205 sq. feet
          Check Prices
          • Shower
          — Less information+ More information

          This double room has a cable TV and minibar. Please note that separate linens will be provided on request.

          Room facilities
            Heritance Tea Factory Executive RoomHeritance Tea Factory Executive RoomHeritance Tea Factory Executive Room
            Executive Room
            Bed type: Double bed
            Check Prices
            — Less information+ More information

            Double room

            How to reach hotel

            hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
            Show big map »

            Hotel Address:

            Kandapola,, Nuwara Eliya, Sri Lanka

            Get directions
            City Center
            • Nuwara Eliya
              3.2 mi
            Airports
            • Mawella Lagoon (DIW)
              12.7 mi
            • Mattala Rajapaksa (HRI)
              60.3 mi
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  12 pm
            • Number of floors:
              5
            • Number of rooms:
              57

            Hotel Awards

            Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Sri Lanka

            Use Badge

            Heritance Tea Factory Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            Local attractions

            • Sita Temple - 3.9 mi
              Nuwara Eliya-Badulla Road, Nuwara Eliya
            • Hakgala Botanic Gardens - 4.3 mi
              Badulla Road, Nuwara Eliya
            • Gregory Lake - 4.1 mi
            • Victoria Park of Nuwara Eliya - 4.5 mi
              A5, Nuwara Eliya
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  12 pm
            • Number of floors:
              5
            • Number of rooms:
              57

            Hotel Awards

            Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Sri Lanka

            Use Badge

            Hotels nearby
            Bandarawela Hotel
            2 stars
            27 km
            Cities nearby

            Heritance Tea Factory Reviews

            Guest reviews are submitted by our customers after their stay at Heritance Tea Factory

            Average guest rating

            8.0out of 10
            Fabulous
            Based on 67 reviews

            Individual guest reviews

            • Group of friends
              8.8

              Off the beaten track but once you get there it is an extremely beautiful and unique location. The Tea Factory had an old style open lift that the children thought was very groovy. The rooms were clean and comfortable. The food was excellent, the vegetable pakoras with tamarind sauce were to die for and so was the sago pudding. The chef was kind enough to let us do a recipe swap and we now have a few secrets to impress our home dinner guests. The gardens were beautifully maintained and had lovely stone paving/hardscaping. Should have stayed 2 nights instead of 1. highly recommended. Pack a cardi or jumper its cold in the tea country but your room is heated and cozy.

            • Couple
              6.6

              The setting was magnificient, set amongst the Tea Plantations. Imaginative refurbishment of what was previously a tea making factory.

              Poor internet connection. Friendly but inefficient and unknowledgeable reception staff. Lumpy uncomfortable bed. Small bedrooms. Poor availability of taxi service. Very dark dinner room (Evening)

            • Family with children
              6.6

              The place is beautful, the staff are freindly, they receive the the guest in a very friendly attitude.

              We were trying to search the location and kept calling the hotel but no one answered and we had to literally search ourselves by asking people around and the way to reach hotel is like a very bad, the bumps and humps are just so annoying that once you reach hotel, you woudnt want to go down, coz its really very very tiring.

            • Older travelers
              8.8

              Unique hotel amongst the tea plantations. The scenery is amazing and hospitality of the hotel is one of the best I have stayed at. Word of warning you need to be able to cope with a long journey on some fairly basic roads. The last 15km takes about an hour. I would advice staying 2 nights so you have time to recover from your journey and enjoy the hotel. We also enjoyed our evening on the carriage which we though was fun and a bit special..

            • Group of friends
              7.4

              Amazing, stunning location in the tea growing hills. Beautiful flower and vegetable garden. Interesting use of a former industrial building.

              The approach road could have been better - fit was ull of potholes over several km.We were surrounded by staff when we first arrived. Our hand baggage staff virtually grabbed from us; one tried to give a traditional welcome with sandalwood paste on our foreheads; one with cold towels; another with a drink; another wanting to show us a restaurant. We felt hassled with all this before we even had a chance to check in. Then at dinner we had 2 courses and in the 70 minutes we were in the restaurant we were asked about 15 times if our meal was good. We again felt hassled and could not escape fast enough.

            • Family with children
              7.8

              The fabulous job achieved in converting the factory into a charming hotel and the absolutely astonishing surroundings.

              The road to get there is absolutely cracked and needs urgent fixing.

            • Older travelers
              7.8

              An excellent hotel with good ing options .

              It is very remote, it is not obvious that it is 1 hour from Nuwara Eliya and only accessed via a pot holed track making it a very uncomfortable journey.Steve C

            • Single
              6.2

              We could taste delicious black tea.

              Because of rain, we could do nothing during we stayed in the hotel.

            • Couple
              9.2

              We loved having dinner in the railway carriage - that was amazing, Also loved the decor of the building, the beautiful setting and we had a very good massage

              We loved this hotel but I do think it could do with a swimming pool and/or some sun loungers outside. would have also have been nice to see the local village gaining greater access to the wealthy tourists - why not help them set up a craft market in the village? Or something like that.

            • Couple
              6.2

              It's a tea factory that has been nicely converted into a hotel. Welcome was warm. However, the room we were given when we checked in was far below the standard we expected. Poorly maintained and too small. After we created a little fuss we were put into a decent room (like most of the rooms at the hotel). They apparently gave us the smaller room cos it had a better view. Anyways we had mixed feeling and thought of writing a very bad review of the hotel but then overall experience was good. Little higher priced than it should be and 14 km away from the city with last 4 kms in a very bad shape. You will think twice before going back to the main Nuwara Eliya. We ended up staying at the hotel. However, enjoyed the nice walks in tea gardens.

              One of the waiters would stand over our heads while we were eating. had a very overbearing presence and would keep disturbing us every now and then. Staff is not best trained. Too far away from the city. Once you are here, better decide to be here.

            • Family with children
              5.8

              The friendly stuff in the restaurants and their professional job done.Thank you!

              I booked a twin bed or stardered room plus an extra bed, instead became triple room been given.

            • Group of friends
              6.6

              Beautiful and well maintained themed property.

              Considering that the property is not easily accessible due to its distance from town, better value could be offered on the meals, quality.

            • Group of friends
              8.2

              Beautiful and charming little hotel converted from an old Tea Factory with very friendly staff. Great location despite being slightly difficult to reach. Great value for money.

              Rooms were slightly on the small side, the breakfast was disappointing and a pool would have been nice. Also, there's no 'bar' as such but the tea bar is a nice touch. Also the mini bar wasnt well stocked. All very minor negatives for an otherwise wonderful hotel - highly recommended and would definitely stay there again.

            • Couple
              9.2

              The warm welcome by Hotel Staff with the spice tea. We also really enjoyed the food. And it was vegetarian friendly as well.

              The access to the hotel was quite tedious and roads were not really that good.

            • Single
              6.6

              Nice and need to change the furniture like the beds

              The road to the hotel is verey bad

            How to reach hotel

            hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
            Show big map »

            Hotel Address:

            Kandapola,, Nuwara Eliya, Sri Lanka

            Get directions
            City Center
            • Nuwara Eliya
              3.2 mi
            Airports
            • Mawella Lagoon (DIW)
              12.7 mi
            • Mattala Rajapaksa (HRI)
              60.3 mi
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  12 pm
            • Number of floors:
              5
            • Number of rooms:
              57

            Hotel Awards

            Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Sri Lanka

            Use Badge