Heritance Tea Factory Hotel - Nuwara Eliya

Kandapola, Nuwara Eliya, Sri Lanka  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritance Tea Factory Hotel - Nuwara Eliya

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The 4-star Heritance Tea Factory Hotel places guests abound 7.1 km from Horton Plains National Park, Sita Temple and Gregory Lake.

It provides unique location within easy reach of Kandy Victoria Reservoir, Holy Trinity Church and Horton Plains National Park. It is about 7 km away from the center of Nuwara Eliya.

Heritance Tea Factory Hotel offers a breathtaking view to its guests.

Heritance Tea Factory Hotel is within a 20-minute drive to Mawella Lagoon airport.

Rooms

Rooms of Heritance Tea Factory Hotel are appointed with a mini bar, television with satellite channels, Wi-Fi and ironing facilities. The guestrooms look out on the valley. They are outfitted with luxurious decor.

Eat & Drink

At the restaurant international dishes are served.

Services

There are laundry and room service to enhance a stay at this property.

Relax

Guests will enjoy using Turkish steam bath and reflex massage at the hotel. On-site fitness amenities include a gym, a fitness centre and a jogging track.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   5.  Number of rooms:   57.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Hiking
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Jogging track

Services

  • Airport shuttle
  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Business center

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Kandapola, Nuwara Eliya, Sri Lanka

Get directions
City Center
  • Nuwara Eliya
    3.2 mi
Airports
  • Mawella Lagoon (DIW)
    12.7 mi
  • Mattala Rajapaksa (HRI)
    60.3 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge

Rooms and availability

Premium Room
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Room facilities
    Premium Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Triple room

    Twin Room
    Bed type: 2 Single beds or Double bed or Twin beds
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    Twin room with child extra bed

    Triple Room
    Bed type: Sleeping arrangements for 3 persons
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    Triple room

    Heritance Tea Factory photos Room
    Superior Double Room
    Bed type: Double bed or 2 Single beds
    Size: 205 sq. feet
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    • Shower
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    Superior|Superior Double Room

    Room facilities
      Superior Triple Room
      Bed type: Sleeping arrangements for 3 persons
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      Superior|Superior Room Triple

      Deluxe Executive Floor Double Room
      Bed type: Double bed
      Size: 205 sq. feet
      Check Prices
      — Less information+ More information

      Deluxe|Executive Floor Deluxe

      Executive Room
      Bed type: Double bed
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      — Less information+ More information
      Executive Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      — Less information+ More information

      Triple room

      How to reach hotel

      hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
      Show big map »

      Hotel Address:

      Kandapola, Nuwara Eliya, Sri Lanka

      Get directions
      City Center
      • Nuwara Eliya
        3.2 mi
      Airports
      • Mawella Lagoon (DIW)
        12.7 mi
      • Mattala Rajapaksa (HRI)
        60.3 mi
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        5
      • Number of rooms:
        57

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Sri Lanka

      Use Badge

      Heritance Tea Factory Location

      Legend
      • Current hotel
      • Hotels nearby
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      • Airports
      • Underground stations
      • Train stations
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      • Tourist attractions
      • Museums
      • Convention centers
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      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      Local attractions

      • Gregory Lake - 4.6 mi
      • Hakgala Botanic Gardens - 4.7 mi
        Badulla Road, Nuwara Eliya
      • Sita Temple - 4.6 mi
        Nuwara Eliya-Badulla Road, Nuwara Eliya
      • Victoria Park of Nuwara Eliya - 5.4 mi
        A5, Nuwara Eliya
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        5
      • Number of rooms:
        57

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Sri Lanka

      Use Badge

      Hotels nearby

      Heritance Tea Factory Reviews

      Guest reviews are submitted by our customers after their stay at Heritance Tea Factory

      Average guest rating

      8.0out of 10
      Fabulous
      Based on 67 reviews

      Guest reviews

      • Group of friends
        8.8

        Off the beaten track but once you get there it is an extremely beautiful and unique location. The Tea Factory had an old style open lift that the children thought was very groovy. The rooms were clean and comfortable. The food was excellent, the vegetable pakoras with tamarind sauce were to die for and so was the sago pudding. The chef was kind enough to let us do a recipe swap and we now have a few secrets to impress our home dinner guests. The gardens were beautifully maintained and had lovely stone paving/hardscaping. Should have stayed 2 nights instead of 1. highly recommended. Pack a cardi or jumper its cold in the tea country but your room is heated and cozy.

      • Couple
        6.6

        The setting was magnificient, set amongst the Tea Plantations. Imaginative refurbishment of what was previously a tea making factory.

        Poor internet connection. Friendly but inefficient and unknowledgeable reception staff. Lumpy uncomfortable bed. Small bedrooms. Poor availability of taxi service. Very dark dinner room (Evening)

      • Family with children
        6.6

        The place is beautful, the staff are freindly, they receive the the guest in a very friendly attitude.

        We were trying to search the location and kept calling the hotel but no one answered and we had to literally search ourselves by asking people around and the way to reach hotel is like a very bad, the bumps and humps are just so annoying that once you reach hotel, you woudnt want to go down, coz its really very very tiring.

      • Older travelers
        8.8

        Unique hotel amongst the tea plantations. The scenery is amazing and hospitality of the hotel is one of the best I have stayed at. Word of warning you need to be able to cope with a long journey on some fairly basic roads. The last 15km takes about an hour. I would advice staying 2 nights so you have time to recover from your journey and enjoy the hotel. We also enjoyed our evening on the carriage which we though was fun and a bit special..

      • Group of friends
        7.4

        Amazing, stunning location in the tea growing hills. Beautiful flower and vegetable garden. Interesting use of a former industrial building.

        The approach road could have been better - fit was ull of potholes over several km.We were surrounded by staff when we first arrived. Our hand baggage staff virtually grabbed from us; one tried to give a traditional welcome with sandalwood paste on our foreheads; one with cold towels; another with a drink; another wanting to show us a restaurant. We felt hassled with all this before we even had a chance to check in. Then at dinner we had 2 courses and in the 70 minutes we were in the restaurant we were asked about 15 times if our meal was good. We again felt hassled and could not escape fast enough.

      • Family with children
        7.8

        The fabulous job achieved in converting the factory into a charming hotel and the absolutely astonishing surroundings.

        The road to get there is absolutely cracked and needs urgent fixing.

      • Older travelers
        7.8

        An excellent hotel with good ing options .

        It is very remote, it is not obvious that it is 1 hour from Nuwara Eliya and only accessed via a pot holed track making it a very uncomfortable journey.Steve C

      • Single
        6.2

        We could taste delicious black tea.

        Because of rain, we could do nothing during we stayed in the hotel.

      • Couple
        9.2

        We loved having dinner in the railway carriage - that was amazing, Also loved the decor of the building, the beautiful setting and we had a very good massage

        We loved this hotel but I do think it could do with a swimming pool and/or some sun loungers outside. would have also have been nice to see the local village gaining greater access to the wealthy tourists - why not help them set up a craft market in the village? Or something like that.

      • Couple
        6.2

        It's a tea factory that has been nicely converted into a hotel. Welcome was warm. However, the room we were given when we checked in was far below the standard we expected. Poorly maintained and too small. After we created a little fuss we were put into a decent room (like most of the rooms at the hotel). They apparently gave us the smaller room cos it had a better view. Anyways we had mixed feeling and thought of writing a very bad review of the hotel but then overall experience was good. Little higher priced than it should be and 14 km away from the city with last 4 kms in a very bad shape. You will think twice before going back to the main Nuwara Eliya. We ended up staying at the hotel. However, enjoyed the nice walks in tea gardens.

        One of the waiters would stand over our heads while we were eating. had a very overbearing presence and would keep disturbing us every now and then. Staff is not best trained. Too far away from the city. Once you are here, better decide to be here.

      • Family with children
        5.8

        The friendly stuff in the restaurants and their professional job done.Thank you!

        I booked a twin bed or stardered room plus an extra bed, instead became triple room been given.

      • Group of friends
        6.6

        Beautiful and well maintained themed property.

        Considering that the property is not easily accessible due to its distance from town, better value could be offered on the meals, quality.

      • Group of friends
        8.2

        Beautiful and charming little hotel converted from an old Tea Factory with very friendly staff. Great location despite being slightly difficult to reach. Great value for money.

        Rooms were slightly on the small side, the breakfast was disappointing and a pool would have been nice. Also, there's no 'bar' as such but the tea bar is a nice touch. Also the mini bar wasnt well stocked. All very minor negatives for an otherwise wonderful hotel - highly recommended and would definitely stay there again.

      • Couple
        9.2

        The warm welcome by Hotel Staff with the spice tea. We also really enjoyed the food. And it was vegetarian friendly as well.

        The access to the hotel was quite tedious and roads were not really that good.

      • Single
        6.6

        Nice and need to change the furniture like the beds

        The road to the hotel is verey bad

      How to reach hotel

      hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
      Show big map »

      Hotel Address:

      Kandapola, Nuwara Eliya, Sri Lanka

      Get directions
      City Center
      • Nuwara Eliya
        3.2 mi
      Airports
      • Mawella Lagoon (DIW)
        12.7 mi
      • Mattala Rajapaksa (HRI)
        60.3 mi
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        5
      • Number of rooms:
        57

      Hotel Awards

      Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Sri Lanka

      Use Badge