Heritance Tea Factory Hotel - Nuwara Eliya

Kandapola, Nuwara Eliya, Sri Lanka  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritance Tea Factory Hotel - Nuwara Eliya

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Heritance Tea Factory Hotel is a 4-star unique property, set near by the beach front. Offering accommodation in a 5-story building, Heritance Tea Factory Hotel has been hosting guests since 1996 and features colonial architecture.

A national park and lakes as well as Holy Trinity Church and Hakgala Botanical Garden are located nearby. The distance between Nuwara Eliya city center and the property is 7 km.

Heritance Tea Factory Hotel offers a breathtaking view to its guests.

Heritance Tea Factory Hotel can be reached in 25 minutes by car from Mawella Lagoon airport.

Rooms

Guests at Heritance Tea Factory Hotel are accommodated in rooms with satellite TV, central heating, Wi-Fi, a personal safe and a CD player. Some rooms overlook the valley. Decorated in luxurious design with wooden floor, the rooms feature en suite bathrooms equipped with a shower, a hairdryer and free toiletries.

Eat & Drink

The hotel has a panoramic restaurant serving international meals. Refreshing drinks are offered in the coffee bar.

Services

Guests can rent cars and bicycles to explore the local area.

Relax

On-site leisure facilities include an outdoor swimming pool, a picnic area and a golf course. Active guests can advantage of a gym, a fitness center and a jogging track offered on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   57.

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Facilities

General

  • No smoking on site
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Early check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Bicycle storage
  • Fireplace
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Hiking
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Jogging track

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Business center

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Kandapola, Nuwara Eliya, Sri Lanka

Get directions
City Center
  • Nuwara Eliya
    3.8 mi
Airports
  • Mawella Lagoon (DIW)
    11.6 mi
  • Mattala Rajapaksa (HRI)
    59.4 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge

Rooms and availability

Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Twin room with child extra bed

Heritance Tea Factory photos Room
Superior Double Room
  • Room size:

    205 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Radio
Room Description:

Superior|Superior Double Room

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Superior|Superior King Room

Heritance Tea Factory photos Room
Deluxe Executive Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Safe deposit box
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Radio
Room Description:

Deluxe|Executive Floor Deluxe

Heritance Tea Factory Location

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  • Underground stations
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  • Parks
  • Tourist attractions
  • Museums
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  • General

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Route Planner
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Local attractions

  • Gregory Lake4.6 mi
  • Hakgala Botanic Gardens4.7 mi
    Badulla Road, Nuwara Eliya
  • Sita Temple4.6 mi
    Nuwara Eliya-Badulla Road, Nuwara Eliya
  • Victoria Park of Nuwara Eliya5.4 mi
    A5, Nuwara Eliya
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge

Heritance Tea Factory Reviews

Guest reviews are submitted by our customers after their stay at Heritance Tea Factory

Average guest rating

8.0out of 10
Fabulous
Based on 67 reviews

Guest reviews

  • Group of friends
    8.8

    Off the beaten track but once you get there it is an extremely beautiful and unique location. The Tea Factory had an old style open lift that the children thought was very groovy. The rooms were clean and comfortable. The food was excellent, the vegetable pakoras with tamarind sauce were to die for and so was the sago pudding. The chef was kind enough to let us do a recipe swap and we now have a few secrets to impress our home dinner guests. The gardens were beautifully maintained and had lovely stone paving/hardscaping. Should have stayed 2 nights instead of 1. highly recommended. Pack a cardi or jumper its cold in the tea country but your room is heated and cozy.

  • Couple
    6.6

    The setting was magnificient, set amongst the Tea Plantations. Imaginative refurbishment of what was previously a tea making factory.

    Poor internet connection. Friendly but inefficient and unknowledgeable reception staff. Lumpy uncomfortable bed. Small bedrooms. Poor availability of taxi service. Very dark dinner room (Evening)

  • Family with children
    6.6

    The place is beautful, the staff are freindly, they receive the the guest in a very friendly attitude.

    We were trying to search the location and kept calling the hotel but no one answered and we had to literally search ourselves by asking people around and the way to reach hotel is like a very bad, the bumps and humps are just so annoying that once you reach hotel, you woudnt want to go down, coz its really very very tiring.

  • Older travelers
    8.8

    Unique hotel amongst the tea plantations. The scenery is amazing and hospitality of the hotel is one of the best I have stayed at. Word of warning you need to be able to cope with a long journey on some fairly basic roads. The last 15km takes about an hour. I would advice staying 2 nights so you have time to recover from your journey and enjoy the hotel. We also enjoyed our evening on the carriage which we though was fun and a bit special..

  • Group of friends
    7.4

    Amazing, stunning location in the tea growing hills. Beautiful flower and vegetable garden. Interesting use of a former industrial building.

    The approach road could have been better - fit was ull of potholes over several km.We were surrounded by staff when we first arrived. Our hand baggage staff virtually grabbed from us; one tried to give a traditional welcome with sandalwood paste on our foreheads; one with cold towels; another with a drink; another wanting to show us a restaurant. We felt hassled with all this before we even had a chance to check in. Then at dinner we had 2 courses and in the 70 minutes we were in the restaurant we were asked about 15 times if our meal was good. We again felt hassled and could not escape fast enough.

  • Family with children
    7.8

    The fabulous job achieved in converting the factory into a charming hotel and the absolutely astonishing surroundings.

    The road to get there is absolutely cracked and needs urgent fixing.

  • Older travelers
    7.8

    An excellent hotel with good ing options .

    It is very remote, it is not obvious that it is 1 hour from Nuwara Eliya and only accessed via a pot holed track making it a very uncomfortable journey.Steve C

  • Single
    6.2

    We could taste delicious black tea.

    Because of rain, we could do nothing during we stayed in the hotel.

  • Couple
    9.2

    We loved having dinner in the railway carriage - that was amazing, Also loved the decor of the building, the beautiful setting and we had a very good massage

    We loved this hotel but I do think it could do with a swimming pool and/or some sun loungers outside. would have also have been nice to see the local village gaining greater access to the wealthy tourists - why not help them set up a craft market in the village? Or something like that.

  • Couple
    6.2

    It's a tea factory that has been nicely converted into a hotel. Welcome was warm. However, the room we were given when we checked in was far below the standard we expected. Poorly maintained and too small. After we created a little fuss we were put into a decent room (like most of the rooms at the hotel). They apparently gave us the smaller room cos it had a better view. Anyways we had mixed feeling and thought of writing a very bad review of the hotel but then overall experience was good. Little higher priced than it should be and 14 km away from the city with last 4 kms in a very bad shape. You will think twice before going back to the main Nuwara Eliya. We ended up staying at the hotel. However, enjoyed the nice walks in tea gardens.

    One of the waiters would stand over our heads while we were eating. had a very overbearing presence and would keep disturbing us every now and then. Staff is not best trained. Too far away from the city. Once you are here, better decide to be here.

  • Family with children
    5.8

    The friendly stuff in the restaurants and their professional job done.Thank you!

    I booked a twin bed or stardered room plus an extra bed, instead became triple room been given.

  • Group of friends
    6.6

    Beautiful and well maintained themed property.

    Considering that the property is not easily accessible due to its distance from town, better value could be offered on the meals, quality.

  • Group of friends
    8.2

    Beautiful and charming little hotel converted from an old Tea Factory with very friendly staff. Great location despite being slightly difficult to reach. Great value for money.

    Rooms were slightly on the small side, the breakfast was disappointing and a pool would have been nice. Also, there's no 'bar' as such but the tea bar is a nice touch. Also the mini bar wasnt well stocked. All very minor negatives for an otherwise wonderful hotel - highly recommended and would definitely stay there again.

  • Couple
    9.2

    The warm welcome by Hotel Staff with the spice tea. We also really enjoyed the food. And it was vegetarian friendly as well.

    The access to the hotel was quite tedious and roads were not really that good.

  • Single
    6.6

    Nice and need to change the furniture like the beds

    The road to the hotel is verey bad

How to reach hotel

hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Kandapola, Nuwara Eliya, Sri Lanka

Get directions
City Center
  • Nuwara Eliya
    3.8 mi
Airports
  • Mawella Lagoon (DIW)
    11.6 mi
  • Mattala Rajapaksa (HRI)
    59.4 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge